Frequently asked questions

Desktop Kiosk
Q: Why does my PC bring up a warning message from my firewall? What should I do?

A: Whenever new software on your PC tries to send or receive information via the internet, the firewall will try to let you know what is happening and ask your approval. This is perfectly normal - and the firewall manufacturers like to show you that their product is active! All you need to do is tell the firewall to 'permit' the Desktop Kiosk ("DesktopKiosk.exe") to access the internet and everything will then work normally.

Web Browser Issues

Q: What web browser should I use?

A: The Web Kiosk will work with a variety of different web browsers. However, for the best possible browsing experience, please make sure you are using the latest available version of the browser. Best of all is 'Firefox', a freely available browser suitable for Mac, PC and Linux. It is much faster and more secure than Internet explorer, and easier to use. It is available from www.Mozilla.com